Delta airline and United Airlines A group of passengers sued, claiming they spent extra money to sit in “window” seats that weren’t actually seats next to the window.
The proposed class action lawsuit was filed against Manchester United San Francisco Federal Court, Against Delta BrooklynNew York, federal court, seeks millions of dollars in losses among a million passengers per airline.
The complaint says some Boeing 737, Boeing 757 and Airbus A321 aircraft are usually next to windows, but lack seats due to the placement of air conditioning tubes, electric conduits or other components.
Unlike competitors such as Alaska Airlines and American Airlines, Delta and Manchester United did not mark the seats not be next to the windows during the booking process, the lawsuit said. While Delta and Manchester United allegedly charge dozens or hundreds of dollars for seats, passengers who pay for window seats can find themselves sitting next to a windowless wall.
“Let the plaintiffs and class members know the seats they are buying [were] Without windows, they wouldn’t choose them – not to mention paying extra.
“We are seeking to get United and Delta to charge clients for their undelivered products and misrepresent the nature of the products they provide,” said attorney Carter Greenbaum, a law firm Greenbaum, to the New York Times.
Neither Delta nor Manchester United responded to Reuters’ request for comment.
In this year’s annual report, Manchester United Describe yourself As the “largest airline, measured by the seat mileage available in the world”. On Delta The airline said “It is intended to ensure that your air travel experience will be covered by our capabilities and with the most comprehensive customer service.”
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